Our Sales Team | Automotive Careers

Careers in Sales

A career in Sales at Mon Motors means joining a fast-paced, customer-focused team working from modern, high-quality showrooms across South Wales and the South West of England.

Depending on the dealership, new and used car sales may be combined or run separately, supported by Transaction Managers, Sales Managers, and senior sales professionals. All Sales Executives are trained as EV experts, ensuring customers receive accurate guidance across both traditional and electric vehicles.

Sales teams manage customer enquiries, appointments, test drives, product presentations, part exchanges, finance proposals, and compliant F&I processes. They work with manufacturer ordering systems, digital enquiry tools, finance platforms, and video tools to support a professional, transparent sales experience. As a family-run business, we value strong customer relationships, consistent service, and clear development pathways. Whether dealing with retail customers, small business users, Motability clients, or used vehicle buyers, the role offers variety, responsibility, and excellent earning potential.

What our Sales teams do

Our Sales teams cover a broad range of responsibilities:

Customer Appointments: Managing enquiries and guiding customers through the buying journey.
Test Drives: Organising and conducting test drives to help customers choose the right vehicle.
Vehicle Presentation: Explaining features, technologies, and EV benefits with confidence.
Finance & Insurance: Completing compliant finance proposals and supporting customers with product options.
Digital Enquiries: Handling online leads, video presentations, and follow-ups promptly.
Part Exchanges: Assessing and valuing trade-in vehicles accurately.
Order Management: Using manufacturer systems to configure, order, and track vehicles.
Handover Preparation: Ensuring every vehicle is ready, clean, and presented to a high standard.
Customer Service: Building long-term relationships and maintaining strong retention.
Team Collaboration: Working closely with service, parts, contact centre, PDI, and merchandising teams.

In short, our Sales Department helps customers choose their next vehicle by delivering a professional, compliant, and customer-focused experience from first contact to handover.

What we're looking for

We look for individuals who are confident, organised, and motivated to deliver excellent customer service. Communication skills, resilience, and the ability to follow structured processes are essential, along with a willingness to build strong product and EV knowledge. Sales roles involve both customer interaction and detailed administrative work, so accuracy and consistency play a major part.

Our sales environments are modern, busy, and target-driven, offering a supportive structure with clear expectations. Weekend work is typically required, and the pace of enquiries means staying organised across multiple systems and tasks. You will work closely with colleagues across several departments to ensure vehicles are prepared, paperwork is compliant, and customers receive a seamless experience.

We welcome a broad mix of candidates, from experienced automotive sales executives to entry-level professionals from hospitality, retail, or other customer-facing roles. With strong training, clear progression routes, and the backing of a family-run business, Sales at Mon Motors offers a rewarding and dynamic career.