Careers in IT & Telecommunications
Our IT & Telecommunications team supports more than 900 colleagues across the group, making sure systems run smoothly, securely, and without interruption. A career here means working with a wide variety of technologies, helping dealerships operate efficiently, and ensuring customers receive the best possible service.
What our IT & Telecommunications team does
Our IT team cover a broad range of responsibilities:
- Service Desk Support: Providing first-line help for colleagues across the group, from password resets and software issues to troubleshooting hardware, printers, and devices. This also includes onboarding and offboarding colleagues, managing user accounts, and looking after company laptops, mobiles, and other devices.
- Infrastructure & Networks: Building and maintaining the core systems that keep our business running, from servers and storage to connectivity and wireless networks. This includes proactive monitoring, performance management, and backup and recovery to keep operations resilient.
- Establishing New Sites: Setting up IT and telecommunications infrastructure for new dealerships, including networks, telephony, and business systems, ensuring everything is operational from day one.
- Cyber Security: Protecting the business with proactive monitoring, security training, threat detection, and incident response.
- Applications Management: Supporting and integrating dealership management systems, retail platforms, and workshop tools that keep operations running smoothly, alongside reporting and dashboards to support decision-making.
- Telecommunications: Managing voice systems, mobiles, and contact centre platforms to ensure clear communication with customers and between sites.
- Projects & Innovation: Delivering upgrades, system rollouts, and technology improvements that help colleagues work smarter and enhance the customer journey.
- Compliance & Governance: Ensuring IT processes meet manufacturer requirements, data protection rules, and wider regulatory standards, while managing suppliers and ensuring services deliver value.
In short, our team keeps every Mon Motors colleague connected, every location operational, and every customer interaction seamless.
What we're looking for
We look for people who are curious, practical, and eager to learn. You don’t need to arrive with every technical skill. What matters most is your mindset and willingness to grow. A genuine interest in technology and how it can help others is the foundation for success in this team.
Day to day, our work is about supporting colleagues and keeping systems reliable. That means putting people first by making their jobs easier, solving problems with a practical approach, and explaining technical issues in simple, clear language. We value those who work well with others, share knowledge openly, and contribute to the smooth running of the department.
As part of the IT & Telecommunications team, you’ll also need to stay security-aware, take responsibility for the systems you manage, and adapt quickly as new technologies are introduced. If you bring curiosity, resilience, and a drive to keep learning, the IT & Telecommunications team will give you the tools and opportunities to progress your career.
Why choose Mon Motors?
Contributory Pension Scheme
Generous holiday allowance
Life assurance scheme
Employee Assistance Programme (EAP)
Manufacturer-led training and career development
Car benefit scheme
Flexible working arrangements
Servicing, Parts & Accessory discounts
