Careers in Parts
A career in the Parts Department at Mon Motors means working within a busy, multi-brand environment that supports both retail customers and workshop teams. Each dealership has its own parts operation, led by experienced Parts Managers and supported by advisors and apprentices.
The team handles everything from identifying and ordering components to managing stock levels, organising returns, supplying service parts, and handling front-counter enquiries.
Using ADP, EPC systems, manufacturer ordering portals, and stock control tools, the department ensures parts are accurate, available, and delivered on time to keep technicians working efficiently. Some locations also support ecommerce and limited trade sales. With long-standing teams, strong product knowledge, and a family-run culture, this department offers opportunities to progress into senior advisor, supervisory, or management roles while developing specialist knowledge across multiple brands.
What our Parts teams do
Our Parts teams cover a broad range of responsibilities:
- Parts Identification: Using EPC systems to identify correct parts for workshop jobs and retail customers.
- Ordering & Supply: Ordering components through manufacturer systems and ensuring timely delivery to technicians.
- Front-Counter Service: Supporting customers with parts enquiries, accessories, and product advice.
- Workshop Support: Working closely with technicians and service teams to supply correct parts for repairs and servicing.
- Stock Management: Monitoring stock levels, completing regular checks, and managing deliveries and returns.
- System Accuracy: Updating ADP and stock control systems to maintain accurate records and availability.
- Ecommerce Support: Processing online parts requests and enquiries where applicable.
- Multi-Brand Knowledge: Handling components across several manufacturer brands with differing systems and standards.
- Customer Service: Providing clear, friendly communication to both internal colleagues and retail customers.
- Team Collaboration: Working with service advisors, workshop control, and sales teams to keep operations running smoothly.
In short, our Parts Department ensures the right components reach the right people at the right time to keep workshops efficient and customers satisfied.
What we're looking for
We look for individuals who are organised, accurate, and confident working with technical information. Strong communication skills and attention to detail are essential, as parts advisors support both internal workshop teams and retail customers. A willingness to learn manufacturer systems and product information is key to success.
The working environment is fast-paced and varied, with a mix of stock control, customer interaction, and system-based tasks. You will work across workshop counters, front-of-house enquiries, and parts storage areas while using multiple screens and software platforms. Collaboration with technicians, service advisors, and managers is central to ensuring vehicles move smoothly through the repair process.
We welcome a broad mix of candidates, from entry-level apprentices to experienced parts advisors and senior staff. With long-standing teams, strong training, and clear progression routes, the Parts Department offers a stable and rewarding career within a trusted, family-run automotive group.
Why choose Mon Motors?
Contributory Pension Scheme
Generous holiday allowance
Life assurance scheme
Employee Assistance Programme (EAP)
Manufacturer-led training and career development
Car benefit scheme
Flexible working arrangements
Servicing, Parts & Accessory discounts
Start your journey today
If you want to be part of a company that values quality, rewards loyalty, and gives you room to develop, we’d love to hear from you. Browse our latest vacancies or register your interest, and let’s shape your future together.
Search current roles or apply now to join the Parts & Servicing team at Mon Motors.
