Compound Team Leader
Compound Team Leader
About the role
We’re looking for a Compound Team Leader to oversee day-to-day operations at our Chepstow Preparation Centre. You will coordinate inbound and outbound vehicle logistics, lead the appraisal process, and manage the vehicle preparation workflow to OEM and Mon Motors standards, ensuring throughput, quality, safety and cost control.
Key Responsibilities
What you’ll do
- Support the compound & prep operation: Assist in the planning of daily workloads, allocate tasks, and maintain flow of prep vehicles from intake to dispatch.
- Coordinate vehicle logistics: liaise with transport partners, dealerships and internal stakeholders; manage yard layout and bay utilisation.
- Lead appraisal & preparation: ensure consistent appraisal standards; oversee rectification/valeting/imaging; signoff quality.
- Deliver KPIs: track turnaround times, rework, damage rates, quality control, right first time %, and cost per unit; act on variances.
- Continuous improvement: streamline processes, reduce bottlenecks, improve layout.
- Stock & documentation control: manage keys, accessories and documentation; ensure accurate systems updates.
Working pattern
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Working pattern – On site Monday to Friday 8-5pm with occasional flexibility around the compound’s operational hours 07:00–00:00 – This will be to cover operational peaks, handovers, and late movements.
Essential Skills and Qualifications
What you’ll bring
- Experience or transferrable skills in vehicle logistics, vehicle appraisal, and vehicle preparation (prep centre/compound/PDI/valeting/detailing).
- Strong planning, decision making and stakeholder communication skills; comfortable with live ops problem solving.
- Competent with basic yard/compound systems (booking, status codes, job sheets); Excel/handheld app experience helpful.
- Full UK driving licence and right to work in the UK.
Benefits with the role
Contributory Pension Scheme
Generous holiday allowance
An extra holiday day to celebrate your birthday
Life assurance scheme
Employee Assistance Programme (EAP)
Manufacturer-led training and career development
Car benefit scheme
Flexible working arrangements
Servicing, Parts & Accessory discounts
Gym discount
The Service team
Explore teamWorking in the Service team at Mon Motors means supporting customers throughout their ownership experience and ensuring every vehicle is maintained to the highest standard. From managing bookings and keeping customers informed to coordinating with technicians in the workshop, you help deliver a smooth and professional aftersales service.
You will be part of a focused team that values clear communication, accuracy, and proactive organisation. Whether you are advising on maintenance work, preparing job cards, or ensuring vehicles are ready for collection, your role is essential to the efficiency of our aftersales operations. With structured training, modern systems, and strong managerial support, you will have the tools to build your knowledge and provide a consistently reliable service to every customer.
Our values
At Mon Motors, we believe in fostering a culture of growth and integrity. Our core values emphasise teamwork, innovation, and a commitment to excellence.
