Apprentice Customer Service Representative
Apprentice Customer Service Representative
We’re currently looking for a skilled and motivated Vehicle Technician to join our aftersales team and play a key role in delivering the high standards our customers have come to expect.
Mon Motors is a family-run business with a proud history stretching back over five decades. From our beginnings in South Wales to becoming a trusted name across the region, we’ve built a reputation for quality, reliability, and a genuine passion for the automotive industry. We represent some of the most respected global manufacturers, including Audi, Ford, SEAT, ŠKODA, and Volkswagen, and operate a network of dealerships and service centres across South Wales and the West of England.
At Mon Motors, we recognise that our success comes from the people who work here. That’s why we invest in your training, support your development, and offer a working environment where your efforts are recognised and rewarded.
Key Responsibilities
As a Vehicle Technician, you’ll be part of a professional and forward-thinking team that takes pride in its work. You’ll get hands-on with the latest models and technology, benefit from regular manufacturer-accredited training, and enjoy clear opportunities for progression. Whether you’re carrying out routine maintenance, diagnostics, or more complex repairs, your contribution will be essential in keeping our customers safely on the road and their vehicles performing at their best.
Essential Skills and Qualifications
This is more than just a job—it’s a chance to grow your career in a business that genuinely cares about its people. If you’re passionate about automotive engineering, take pride in your technical skills, and want to be part of a supportive, ambitious company with long-term opportunities, Mon Motors could be the perfect fit.
Benefits of the role
Contributory Pension Scheme
Generous holiday allowance
Life assurance scheme
Employee Assistance Programme (EAP)
Manufacturer-led training and career development
Car benefit scheme
Flexible working arrangements
Servicing, Parts & Accessory discounts
The Parts team
Explore teamWorking in the Parts & Servicing team at Mon Motors means being at the heart of our customer care experience. From sourcing and supplying genuine manufacturer-approved parts to supporting technicians in the workshop and ensuring every vehicle leaves in top condition, it’s a fast-paced and rewarding environment.
You’ll be part of a close-knit team that takes pride in accuracy, efficiency, and great service—whether you’re advising customers at the service desk, coordinating parts deliveries, or helping to keep the workshop running smoothly. With access to ongoing training, modern systems, and a supportive management team, you’ll have the tools and knowledge to grow your skills and play an essential role in keeping our dealerships running at their best.
Brendon Duggan
Head of Business
Mon Motors
Working at Mon Motors has been a transformative experience for me. As an IT manager, I’ve seen firsthand how dedicated the team is to creating a supportive environment. We prioritize our customers and each other, fostering relationships built on trust and respect.
The culture here encourages innovation and collaboration, making every day exciting. I love being part of a company that values both its employees and its customers, ensuring that everyone feels valued and heard. It’s not just about cars; it’s about community and connection.
Our values
At Mon Motors, we believe in fostering a culture of growth and integrity. Our core values emphasise teamwork, innovation, and a commitment to excellence.
